Managing organizations

For many women, feeling like an outsider isn’t an illusion — it’s the result of systemic bias and exclusion.

Chronic stress was rampant even before the pandemic. Leaders can't ignore it any longer.

Today's decisions will set the tone for the future.

Focus on why you're right for the job and how badly you want it.

New working arrangements will create new power dynamics. Here's how managers can prepare.

Three common traps and how to avoid them.

What actually determines compensation on a systemic level? And what should?

Back in the 1990s, computer engineer and Wall Street "quant" were the hot occupations in business. Today data scientists are the hires firms are competing...

Job-offer negotiations are rarely easy. Consider three typical scenarios: You’re in a third-round interview for a job at a company you like, but a firm you admire even more just invited you in. Suddenly the first hiring manager cuts to the chase: “As you know, we’re considering many candidates. We like you, and we hope […]

What you measure is what you get. Senior executives understand that their organization’s measurement system strongly affects the behavior of managers and employees. Executives also understand that traditional financial accounting measures like return-on-investment and earnings-per-share can give misleading signals for continuous improvement and innovation—activities today’s competitive environment demands. The traditional financial performance measures worked well […]

When Steve Jobs returned to Apple, in 1997, it had a conventional structure for a company of its size and scope. It was divided into business units, each...

Five ways to build trust.

As the demands of the workplace keep rising, many people respond by putting in ever longer hours, which inevitably leads to burnout that costs both the...

The natural experiment forced on the world by the coronavirus demonstrates that the academics and tech visionaries who have been talking since the 1980s...

The behavior is necessary for advancement — but it takes a great psychological toll.

In virtually every decision they make, executives today consider some kind of forecast. Sound predictions of demands and trends are no longer luxury items, but a necessity, if managers are to cope with seasonality, sudden changes in demand levels, price-cutting maneuvers of the competition, strikes, and large swings of the economy. Forecasting can help them […]

Why it's happening almost a year after the shift to remote work - and what managers can do about it.

The would-be analyst of leadership usually studies popularity, power, showmanship, or wisdom in long-range planning. But none of these qualities is the...

In the face of rapid, disruptive change, companies are realizing that managers can't be expected to have all the answers and that command-and-control...

After Wall Street firms repeatedly had to shell out millions to settle discrimination lawsuits, businesses started to get serious about their efforts...

"The Grand Afroport" is a cross-cultural contextualization of Harvard University's Harborco exercise. The case can be used in the context of multicultural,...

Describes, in the words of its cofounder, the history of EnClean, an industrial and environmental services company, from its origins in 1984. The company...

InfoVision illustrates university technology transfer through the choices of a graduating doctoral student. Also explores the challenges of working across...

Ron Guntz, commander of recruiting for Israel's Special Forces, had been instructed by his superiors to evaluate the process by which he selected solders...

In FY2018-19, Prabhu Bank, an 'A' class Nepalese commercial bank, reported its operating profit of Rs1.74 billion, a significant decrease of 34 per cent...

A university student is working on a group project for a case-based business ethics course. Just over a week before the project deadline, one of her fellow...

Two young and inexperienced MBAs buy a virtually bankrupt company. They design a decentralized control system organized around profit centers. As a case...

This set of two cases describes how two MBA alumni acquired a long-established business in France, and, despite all their efforts to modernise it, grow...

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Supplements the (A) case. Intended as an in-class handout.

This short case, meant for pairing with HBS case 615-013 "AmazonFresh: Rekindling the Online Grocery Market," explores Amazon's rationale for acquiring...

Nippon Steel Corporation, the largest Japanese steel producer and second largest in the world faces challenges in pursuing strategy to become a true global...

Sir Alex Ferguson, the most successful manager in British football history, is preparing for the 2012-2013 season-his record-setting twenty-sixth as manager...

Describes the industry context that has resulted in the development of efficient consumer response (ECR) within the grocery industry and its adoption...

Supplements the (A) case.

At Merrimack Tractors and Mowers in 2008, product manufacturing costs are increasing faster than competitors' costs, and as a result earnings are likely...

In November and December of 2013, Target Corporation suffered one of the largest cyber breaches till date. The breach that occurred during the busy holiday...

The general manager of Avon Mexico, Fernando Lezama, must decide whether to promote a woman to the position of vice president of sales. If appointed,...

Rachael Ray built a remarkable career and brand, first as a cooking personality, and then as a lifestyle maven. This case explores her early career, decisions...

For many women, feeling like an outsider isn’t an illusion — it’s the result of systemic bias and exclusion.

Chronic stress was rampant even before the pandemic. Leaders can't ignore it any longer.

Today's decisions will set the tone for the future.

Focus on why you're right for the job and how badly you want it.

New working arrangements will create new power dynamics. Here's how managers can prepare.

Three common traps and how to avoid them.

What actually determines compensation on a systemic level? And what should?

Back in the 1990s, computer engineer and Wall Street "quant" were the hot occupations in business. Today data scientists are the hires firms are competing...

Job-offer negotiations are rarely easy. Consider three typical scenarios: You’re in a third-round interview for a job at a company you like, but a firm you admire even more just invited you in. Suddenly the first hiring manager cuts to the chase: “As you know, we’re considering many candidates. We like you, and we hope […]

What you measure is what you get. Senior executives understand that their organization’s measurement system strongly affects the behavior of managers and employees. Executives also understand that traditional financial accounting measures like return-on-investment and earnings-per-share can give misleading signals for continuous improvement and innovation—activities today’s competitive environment demands. The traditional financial performance measures worked well […]