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  • When Your Star Player Asks to Go Part-Time (HBR Case Study and Commentary)

    Leadership & Managing People Magazine Article
    • Thomas J. DeLong
    • Elizabeth McKinnon
    • Rachel Thomas
    A manager grapples with the question of flexible work schedules. This fictional case study by Thomas J. DeLong features expert commentary by Elizabeth...
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    • From the January–February 2021 Issue
  • When Your Star Player Asks to Go Part-Time (HBR Case Study)

    Leadership & Managing People Magazine Article
    • Thomas J. DeLong
    A manager grapples with the question of flexible work schedules. This fictional case study by Thomas J. DeLong features expert commentary by Elizabeth...
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    • January 01, 2021
  • When Your Star Player Asks to Go Part-Time (Commentary for HBR Case Study)

    Leadership & Managing People Magazine Article
    • Thomas J. DeLong
    • Elizabeth McKinnon
    • Rachel Thomas
    A manager grapples with the question of flexible work schedules. This fictional case study by Thomas J. DeLong features expert commentary by Elizabeth...
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    • January 01, 2021
  • Coaching Real Leaders

    Coaching Digital Article
    Real-life coaching sessions with leaders working to overcome professional challenges.
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    • December 17, 2020
  • Be a Better Ally

    Leadership & Managing People Magazine Article
    • Tsedale M Melaku
    • Angie Beeman
    • David G Smith
    • W Brad Johnson
    The Black Lives Matter and #MeToo movements have forced people in positions of power--namely, the white men who dominate institutional leadership roles--to...
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    • From the November–December 2020 Issue
  • Are You Ready to Be Coached?

    Coaching Digital Article
    • Brenda Steinberg
    How to make sure you’ll benefit from the experience.
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    • October 30, 2020
  • Mentoring During a Crisis

    Emotional intelligence Digital Article
    • David P. Fessell
    • Vineet Chopra
    • Sanjay Saint
    You have a unique opportunity to provide the kind of support that a boss, friend, or parent simply can’t.
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    • October 29, 2020
  • 5 Ways Organizations Can Get the Most out of an Executive Coach

    Coaching Digital Article
    • John Behr
    Set them — and your executives — up for success.
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    • September 14, 2020
  • Executive Coaches, Your Job Is to Deliver Business Results

    Coaching Digital Article
    • Ron Ashkenas
    Start with the metrics your client will be measured by.
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    • August 26, 2020
  • What Efficient Mentorship Looks Like

    Leadership & Managing people Digital Article
    • Adaira Landry
    • Resa E. Lewiss
    It doesn’t have to feel draining.
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    • August 25, 2020
  • Without Compassion, Resilient Leaders Will Fall Short

    Leadership Digital Article
    • Carol Kauffman
    Don’t lash out at employees who aren’t as cool under pressure.
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    • August 21, 2020
  • How to Mentor Someone Who Has Manipulative Tendencies

    Coaching Digital Article
    • Ron Carucci
    Your company culture might be rewarding their behavior.
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    • July 21, 2020
  • When and How to Respond to Microaggressions

    Race Digital Article
    • Ella F. Washington
    • Alison Hall Birch
    • Laura Morgan Roberts
    A framework for navigating uncomfortable conversations.
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    • July 03, 2020
  • Mentors, Stop Saying “I Understand”

    Coaching Digital Article
    • Brenda F. Wensil
    • Kathryn Heath
    Too many leaders over-relate and under-listen.
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    • July 02, 2020
  • Supporting Customer Service Through the Coronavirus Crisis

    Coaching Digital Article
    • Matthew Dixon
    • Ted McKenna
    • Gerardo de la O
    How companies can help the people helping their customers.
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    • April 08, 2020
  • 4 Behaviors That Help Leaders Manage a Crisis

    Coaching Digital Article
    • Chris Nichols
    • Shoma Chatterjee Hayden
    • Chris Trendler
    How to train your team.
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    • April 02, 2020
  • Making Mentorship a Team Effort

    Career planning Digital Article
    • Vineet Chopra, MD
    • Justin B. Dimick
    • Sanjay Saint, MD
    Build a network of support that adapts to your changing needs.
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    • March 17, 2020
  • How to Overcome Your Obsession with Helping Others

    Coaching Digital Article
    • Ron Carucci
    Teach others not to need you.
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    • February 18, 2020
  • How Technology Is Transforming Executive Coaching

    Coaching Digital Article
    • David Lancefield
    • Dan Cable
    • Dorie Clark
    For one, it can help track progress against clear goals.
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    • November 28, 2019
  • The Leader as Coach

    Coaching Magazine Article
    • Herminia Ibarra
    • Anne Scoular
    How to unleash innovation, energy, and commitment
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    • From the November–December 2019 Issue
  • The Leader as Coach

    Leadership & Managing People Magazine Article
    • Herminia Ibarra
    • Anne Scoular
    In the face of rapid, disruptive change, companies are realizing that managers can't be expected to have all the answers and that command-and-control...
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    • From the November–December 2019 Issue
  • Management Time: Who’s Got the Monkey?

    Delegation Magazine Article
    • William Oncken, Jr.
    • Donald L. Wass
    The burdens of subordinates always seem to end up on the manager’s back. Here’s how to get rid of them.
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    • From the November–December 1999 Issue
  • Second in Command: The Misunderstood Role of the Chief Operating Officer

    Leadership & Managing People Magazine Article
    • Nathan Bennett
    • Stephen A. Miles
    Asking the question, "What makes a great COO?" is akin to asking "What makes a great candidate for U.S. vice-president?" It all depends on the first name...
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    • From the May 2006 Issue
  • When and How to Respond to Microaggressions

    Leadership & Managing People Digital Article
    • Ella F Washington
    • Alison Hall Birch
    • Laura Morgan Roberts
    A framework for navigating uncomfortable conversations.
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    • July 03, 2020
  • Managers and Leaders: Are They Different?

    Motivating people Magazine Article
    Business leaders have much more in common with artists than they do with managers.
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    • From the January 2004 Issue
  • How 1% Performance Improvements Led to Olympic Gold

    Leadership & Managing People Interview
    • Eben Harrell
    An interview with the former head of British Cycling.
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    • October 30, 2015
  • Be a Better Ally

    Leadership & Managing People Magazine Article
    • Tsedale M Melaku
    • Angie Beeman
    • David G Smith
    • W Brad Johnson
    The Black Lives Matter and #MeToo movements have forced people in positions of power--namely, the white men who dominate institutional leadership roles--to...
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    • From the November–December 2020 Issue
  • Coaching the Alpha Male

    Leadership & Managing People Magazine Article
    • Kate Ludeman
    • Eddie Erlandson
    Highly intelligent, confident, and successful, alpha males represent about 70% of all senior executives. Natural leaders, they willingly take on levels...
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    • From the May 2004 Issue
  • Overcoming Imposter Syndrome

    Leadership & Managing People Digital Article
    • Gill Corkindale
    Thanks to all the readers who commented on last week's post on Imposter Syndrome, especially to Parag, Jason and Omar - it takes courage to talk about...
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    • May 07, 2008
  • Coaching Real Leaders

    Coaching Digital Article
    Real-life coaching sessions with leaders working to overcome professional challenges.
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    • December 17, 2020
  • How to Make Your One-on-Ones with Employees More Productive

    Developing employees Best Practice
    They shouldn’t be hurried or disorganized.
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    • August 08, 2016
  • Why Reverse Mentoring Works and How to Do It Right

    Global Business Digital Article
    • Jennifer Jordan
    • Michael Sorell
    It's much more than teaching executives social media.
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    • October 03, 2019
  • 4 Behaviors That Help Leaders Manage a Crisis

    Leadership & Managing People Digital Article
    • Chris Nichols
    • Shoma Chatterjee Hayden
    • Chris Trendler
    How to train your team.
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    • April 02, 2020
  • The Art of Giving and Receiving Advice

    Leadership & Managing People Magazine Article
    • David A. Garvin
    • Joshua D. Margolis
    Seeking and giving advice are central to effective leadership and decision making, and they require emotional intelligence, self-awareness, restraint,...
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    • From the January–February 2015 Issue
  • 6 Things Every Mentor Should Do

    Leadership & Managing People Digital Article
    • Vineet Chopra MD
    • Sanjay Saint MD
    Establish ground rules from the start.
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    • March 29, 2017
  • What Can Coaches Do for You?

    Organizational Development Magazine Article
    • Diane Coutu
    • Carol Kauffman
    Today's business leaders increasingly rely on coaches for help in understanding how to act in a demanding and volatile world. These confidants and advisers...
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    • From the January 2009 Issue
  • Why Men Still Get More Promotions Than Women

    Organizational Development Magazine Article
    • Herminia Ibarra
    • Nancy M. Carter
    • Christine Silva
    Though companies now invest heavily in mentoring and developing their best female talent, all that attention doesn't translate into promotions. A Catalyst...
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    • From the September 2010 Issue
  • How to Give Feedback People Can Actually Use

    Communication Digital Article
    • Jennifer Porter
    It should meet eight criteria.
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    • October 27, 2017
  • Crucibles of Leadership

    Leadership & Managing People Magazine Article
    • Warren G. Bennis
    • Robert J. Thomas
    What makes a great leader? Why do some people appear to know instinctively how to inspire employees--bringing out their confidence, loyalty, and dedication--whereas...
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    • From the September 2002 Issue
  • The Very Real Dangers of Executive Coaching

    Leadership Magazine Article
    In some companies, having an executive coach is a badge of honor. But many top managers are finding that the advisers hired to solve their performance problems only make matters worse.
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    • From the June 2002 Issue
  • Coach K: A Matter of the Heart

    Leadership & Managing People Case Study
    • Scott A. Snook
    • Leslie A. Perlow
    • Brian J. Delacey
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    Successful college basketball coach Mike Krzyzewski faces the decision whether to accept a lucrative offer to coach a professional basketball team or...
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    • August 10, 2005
  • Ramesh Patel at Aragon Entertainment Limited

    Leadership & Managing People Case Study
    • Anthony J. Mayo
    • Joshua D. Margolis
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    Ramesh Patel, a high potential employee, was excited to be named to the company's New Horizons Board, a select team responsible for producing recommendations...
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    • August 03, 2011
  • Omar Selim: Building a Values-Based Asset Management Firm (A)

    Finance & Accounting Case Study
    • George Serafeim
    • Shannon Gombos
    • Rebecca M. Henderson
    8.95
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    The sustainable investing market was a recent phenomenon in the first decade of the 21st century. However, an increasing number of investors began to...
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    • January 16, 2015
  • Solution-Focused Coaching

    Leadership & Managing People Case Study
    • Sheila Gallego
    • Estibalitz Ortiz
    • Alberto Ribera
    8.95
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    This technical note describes solution-focused coaching, its fundamental principles, characteristics and structure. It includes sections related to the...
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    • July 11, 2018
  • Yvette Hyater-Adams and Terry Larsen at CoreStates Financial Corp.

    Leadership & Managing People Case Study
    • David A. Thomas
    • Emily D. Heaphy
    • Nancie Zane
    8.95
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    Yvette Hyater-Adams, senior VP of CoreStates Bank, and CEO Terry Larsen reflect on their five-year mentor-protege relationship. They describe how building...
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    • March 16, 2001
  • UltraTech Cement: A Transition Towards Behaviour-Based Safety

    Organizational Development Case Study
    • Servjaeta Verma
    • Ravi Kant Dubey
    8.95
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    UltraTech Cement Limited was a global leading producer of cement that had implemented best-in-class safety practices at all of its units. Despite this,...
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    • July 18, 2018
  • Michael Lester at Lachlan Consulting, Japanese Version

    Leadership & Managing People Case Study
    • Anthony J. Mayo
    • Joshua D. Margolis
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    Michael Lester, a consultant with Lachlan, was frustrated by his client's unwillingness to provide key data for an important presentation. Lester must...
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    • August 03, 2011
  • Evaluating and Developing Management Competencies

    Leadership & Managing People Case Study
    • Pablo Cardona
    • M Nuria Chinchilla
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    Describes the different types of management and personal effectiveness competencies and how to develop them. It argues that management competencies are...
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    • February 01, 1999
  • Athena Rising: How and Why Men Should Mentor Women

    Leadership & Managing People Book
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    • Dave Smith
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    When it comes to mentoring, women face more barriers than men. Here's how men can help change that. Increasingly, new employees and junior members of...
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    • December 03, 2019
  • NEA Baptist Health System (A): Building a Management System One Experiment at a Time

    Leadership & Managing People Case Study
    • Sylvain Landry
    • Valerie Belanger
    • Martin Beaulieu
    • Jean-Marc Legentil
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    The case begins in January 2014, when Brad Parsons, CEO of the NEA Baptist Health System, decided to take advantage of the inauguration of a new hospital...
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    • December 20, 2019
  • Haidilao 2018: Demystifying Restaurant Employee Motivation

    Organizational Development Case Study
    • Xiaoming Zheng
    • Ziqian Zhao
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    Adopting a 100 percent direct operations model, Haidilao (HDL) previously lacked experienced restaurant managers, who were deemed as the company's core...
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    • August 27, 2019
  • Coaching at Banco Azucarero de Cali (BAC) (B)

    Organizational Development Case Study
    • Pablo Cardona
    • Jose Ramon Pin
    • German Serrano Duarte
    • Lourdes Susaeta
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    An abstract is not available for this product.
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    • March 16, 2004
  • The Citibank India Story: Nurturing Global Leaders

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    • Poornima Luthra
    • Adina Wong
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    It is August 2014, and the Citibank conference on leadership and development has just concluded. Immediately after, Sara Roberts, Talent Head of Citigroup...
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    • March 31, 2015
  • Wegmans: The Work-Scholarship Connection Program

    Organizational Development Case Study
    • Ray A. Goldberg
    • Vincent N. Willis
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    Wegmans is appalled at the educational system in Rochester, New York. In cooperation with store and local authorities they create a mentoring, employment...
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    • September 22, 1992
  • Mary Griffin at Derby Foods, Chinese Version

    Leadership & Managing People Case Study
    • Anthony J. Mayo
    • Joshua D. Margolis
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    Mary Griffin, Vice President of Consumer Products, must provide feedback to one of her direct reports, Simon York. York is a strong performer, but he...
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    • August 03, 2011
  • Wal-Mart Through An Associate's Eyes: Ria Kumar's In-Store Experience (B)

    Leadership & Managing People Case Study
    • Lynn Isabella
    • Ria Kumar
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    Choosing the right summer internship can often mean landing a plum position in the company after graduation. Ria Kumar arrived fully prepped for the summer...
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    • March 15, 2004
  • The Latest Research: Leadership

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    What makes a great leader? To truly understand and demonstrate the qualities of the best leaders, it's necessary to review the latest research on advances...
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    • April 29, 2020
  • Worlds Collide: Work, Life, and Social Media

    Communication Case Study
    • Elizabeth A. Powell
    • Rebecca Goldberg
    • Sean Kumar
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    While some cases may focus on using social media to advance the interests of a business or brand, this case is best positioned as a springboard for exploring...
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    • November 09, 2018
  • Developmental Network Questionnaire

    Organizational Development Case Study
    • Monica Higgins
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    The Developmental Network Questionnaire is an instrument designed to reveal information about the sources of developmental assistance in an individual's...
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    • February 17, 2004
  • HBR Guide to Getting the Mentoring You Need

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    Find the right person to help supercharge your career. Whether you're eyeing a specific leadership role, hoping to advance your skills, or simply looking...
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    • January 14, 2014
  • The Leader as Coach

    Leadership & Managing People Magazine Article
    • Herminia Ibarra
    • Anne Scoular
    In the face of rapid, disruptive change, companies are realizing that managers can't be expected to have all the answers and that command-and-control...
    • Save
    • Share
    • Buy Copies
    • From the November–December 2019 Issue
  • Management Time: Who’s Got the Monkey?

    Delegation Magazine Article
    • William Oncken, Jr.
    • Donald L. Wass
    The burdens of subordinates always seem to end up on the manager’s back. Here’s how to get rid of them.
    • Save
    • Share
    • From the November–December 1999 Issue
  • Second in Command: The Misunderstood Role of the Chief Operating Officer

    Leadership & Managing People Magazine Article
    • Nathan Bennett
    • Stephen A. Miles
    Asking the question, "What makes a great COO?" is akin to asking "What makes a great candidate for U.S. vice-president?" It all depends on the first name...
    • Save
    • Share
    • Buy Copies
    • From the May 2006 Issue
  • When and How to Respond to Microaggressions

    Leadership & Managing People Digital Article
    • Ella F Washington
    • Alison Hall Birch
    • Laura Morgan Roberts
    A framework for navigating uncomfortable conversations.
    • Save
    • Share
    • Buy Copies
    • July 03, 2020
  • Managers and Leaders: Are They Different?

    Motivating people Magazine Article
    Business leaders have much more in common with artists than they do with managers.
    • Save
    • Share
    • From the January 2004 Issue
  • How 1% Performance Improvements Led to Olympic Gold

    Leadership & Managing People Interview
    • Eben Harrell
    An interview with the former head of British Cycling.
    • Save
    • Share
    • Buy Copies
    • October 30, 2015
  • Be a Better Ally

    Leadership & Managing People Magazine Article
    • Tsedale M Melaku
    • Angie Beeman
    • David G Smith
    • W Brad Johnson
    The Black Lives Matter and #MeToo movements have forced people in positions of power--namely, the white men who dominate institutional leadership roles--to...
    • Save
    • Share
    • Buy Copies
    • From the November–December 2020 Issue
  • Coaching the Alpha Male

    Leadership & Managing People Magazine Article
    • Kate Ludeman
    • Eddie Erlandson
    Highly intelligent, confident, and successful, alpha males represent about 70% of all senior executives. Natural leaders, they willingly take on levels...
    • Save
    • Share
    • Buy Copies
    • From the May 2004 Issue
  • Overcoming Imposter Syndrome

    Leadership & Managing People Digital Article
    • Gill Corkindale
    Thanks to all the readers who commented on last week's post on Imposter Syndrome, especially to Parag, Jason and Omar - it takes courage to talk about...
    • Save
    • Share
    • Buy Copies
    • May 07, 2008
  • Coaching Real Leaders

    Coaching Digital Article
    Real-life coaching sessions with leaders working to overcome professional challenges.
    • Save
    • Share
    • December 17, 2020

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